Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet, or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can make a website work correctly, help improve performance, remember preferences, and provide information about how visitors use the website.

Some cookies are placed by Neospin Casino, while others may be placed by service providers that support website operation, security, analytics, customer assistance, advertising, or other approved functions. These providers may use cookies or similar technologies, such as pixels, software development kits, tags, local storage, or device identifiers. The technologies used may change as the website and its services develop.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie depends on its purpose and the settings applied to it.

Information that may be collected

Depending on the technology and your settings, information associated with cookies may include your device type, browser type, operating system, language preference, approximate location, pages viewed, links followed, time spent on pages, referring website, general interaction details, and information about how you use website features. Cookies do not necessarily identify you by name. However, information collected through cookies may be combined with other information where permitted and necessary for a stated purpose.

We use cookies and similar technologies for several purposes. The exact cookies available may depend on the pages you visit, the services you use, your device, and the preferences you select. Cookies may be used to support the following activities:

• Keeping the website available, stable, and secure.
• Supporting account sign-in, session management, and other requested functions.
• Remembering selected settings, preferences, language choices, and consent decisions.
• Helping prevent suspected fraud, abuse, unauthorised access, and other harmful activity.
• Understanding website traffic, technical performance, and general visitor behaviour.
• Testing improvements to website design, content, navigation, and functionality.
• Providing relevant information about website features, products, or services where permitted.
• Measuring the effectiveness of communications, promotions, or marketing activity.
• Meeting legal, regulatory, security, risk-management, and responsible gambling requirements where applicable.

Strictly necessary cookies

Strictly necessary cookies support core website functions. Without them, parts of the website may not operate properly or certain requested services may not be available. These cookies can support security controls, page navigation, session continuity, load balancing, accessibility settings, and the recording of your cookie choices. Where a cookie is essential to provide a service you have requested or to operate a secure website, it may not be possible to disable it through the cookie preference tool.

Preference and functionality cookies

Preference cookies help the website remember choices you make. They may support settings such as language, region, display preferences, or previously selected options. Disabling these cookies may mean that your choices are not retained and you may need to enter them again during later visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website and whether pages or features perform as intended. The information may be aggregated or used to identify general patterns rather than individual activity. It can help us find errors, monitor page performance, improve navigation, and decide where website content may be clearer or more useful.

Marketing and similar cookies

Where used and permitted, marketing cookies or similar technologies may help measure communications and display information that is more relevant to your interests. They may be provided by approved third parties and can involve information about your browser, device, visits, or interactions. We do not use this category to remove the need for responsible gambling controls, identity checks, or any other applicable requirement.

Some website functions may be supported by third-party providers. These providers may use their own cookies or similar technologies in accordance with their own privacy information. Third-party technologies may assist with analytics, security, payments, customer support, content delivery, technical hosting, communications, or other services. Their practices are not controlled entirely by this policy, so you should review the relevant provider information where it is made available.

The website may contain links to websites, applications, or services operated by other organisations. A link does not mean that Neospin Casino endorses or controls the linked service. If you follow a third-party link, that service may use cookies under its own rules. We recommend checking its privacy and cookie information before providing information or using its features.

Cookies may also be used to help maintain the security and integrity of online gambling services. For example, technologies may assist with detecting unusual access patterns, protecting accounts, supporting age and identity processes, managing sessions, and identifying activity that may require review. These activities are carried out in accordance with applicable obligations and our broader privacy and security practices.

When available, the website may provide a cookie banner or preference tool that allows you to accept, reject, or adjust certain categories of cookies. Your choices may be stored for future visits. If you clear your browser storage, use another device, change browsers, or access the website without being recognised, you may be asked to make your choices again.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies, or require approval before a cookie is stored. The method differs between browsers and devices, so consult the relevant browser help information for instructions.

1. Open your browser or device privacy settings.
2. Review the available cookie, site-data, or tracking controls.
3. Choose whether to allow, restrict, or remove cookies.
4. Apply the settings and revisit the website if necessary.

Blocking or removing cookies may affect how the website works. You may be unable to sign in, keep certain settings, use some account features, or access parts of the website. Disabling analytics or marketing cookies should not normally prevent access to core website functions, although some features may behave differently. You may also need to repeat your preference selection after deleting site data.

Cookie controls do not necessarily remove information that was collected before the change. They may also apply only to the browser or device where the setting is made. If you use several devices or browsers, you may need to manage your choices in each one.

Cookie-related information may be handled in accordance with the Neospin Casino Privacy Policy. That policy explains more about how personal information may be collected, used, stored, disclosed, protected, and accessed. It may also explain how to raise a privacy enquiry or exercise any rights available under applicable Australian privacy law.

We may update this Cookies Policy when our website, services, technology, legal obligations, or cookie practices change. The updated version will be published on this page and will apply from the date stated in the updated policy, where a date is provided. You should review this page from time to time so that you remain informed about how cookies and similar technologies are used.

If you have a question about this policy or the way cookies are used, please use the available customer support or privacy contact options provided on the website. Do not include sensitive account, payment, identity, or security information unless it is specifically requested through an approved and secure channel.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, we will seek it through the available consent mechanism, and you can change your optional cookie choices at any time using the available controls.